Shuchi Privacy Policy

Shuchi Business Pvt. Ltd (“Shuchi” or “We” or “Us”) Privacy Policy was last updated and posted on December 13, 2021. It governs the privacy terms of Shuchi mobile application (the “ App ”), as owned and operated by Shuchi Business Solution Pvt. Ltd. “ You ” or “ Your ” refer to the Users

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, Rupay and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Do Not Track Disclosures

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what App and app operations should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

You have a number of rights under data protection legislation. These include:

Right of access. You have the right to know what information we hold about you and to ask, in writing, to see your records. We will provide you with details of the records we hold as soon as possible and at latest within one month, unless the request is complex. We may require proof of identity before we are able to release the data. Please use the details in the “Contact Us” section below if you would like to exercise this right.
Right to be informed. You have the right to be informed how your personal data will be used. This policy as well as any additional information or notice that is provided to you either at the time you provided your details, or otherwise, is intended to provide you with this information..
Right to withdraw consent. Where we process your data on the basis of your consent (for example, to send you marketing texts or e-mails) you can withdraw that consent at any time. To do this, or to discuss this right further with us, please contact us using the details in the “Contact Us” section below.
Right to object. You also have a right to object to us processing data where we are relying on it being within our legitimate interests to do so (for example, to send you direct marketing by post). To do this, or to discuss this right further with us, please contact us using the details in the “Contact Us” section below.
Right to restrict processing. In certain situations, you have the right to ask for processing of your personal data to be restricted because there is some disagreement about its accuracy or legitimate usage.
Right of erasure. In some cases, you have the right to be forgotten (i.e., to have your personal data deleted from our database). Where you have requested that we do not send you marketing materials we will need to keep some limited information in order to ensure that you are not contacted in the future.
Right of rectification. If you believe our records are inaccurate you have the right to ask for those records concerning you to be updated. To update your records please get in touch with us using the details in the “Contact Us” section.
Right to data portability. Where we are processing your personal data because you have given us your consent to do so, you have the right to request that the data is transferred from one service provider to another.

Security

The Data of the users of Shuchi is securely protected from unauthorized access. The measures we take to guarantee that your Data is protected from any alterations, accidental or unlawful destruction, and accidental loss. We always exert reasonable efforts in order to ensure the protection of your Data against misuse, loss or alteration by third parties. But you should also be aware that when information is transmitted over the Internet, transmissions are subject to a certain amount of risk. The security tools we employ and the procedures we implement to ensure the limitation of any access to personal and private information. With these tools and procedures, we can locate access by unauthorized users to prevent it. We are proud to offer security measures that abide by high industry standards. That is why we have not yet received complaints regarding cases of penetration of our security system. But there is always a certain amount of risk of thieves who may thwart the security system we implement.

Newsletters

Please note that subscribers receive email messages from Shuchi informing them of products, improvements, new services offered, notices of scheduled services, etc. Should you choose to opt-out of receiving such emails, you can suspend your subscription.

Retention of Information

We retain personal data for as long as you are a User in order to meet our contractual obligations to you, and for such longer period as may be in our legitimate interests and to comply with our legal obligations. We may also retain data from which you cannot directly be identified, for example where stored against a randomly-generated identifier so we know the data relates to a single User, but we cannot tell who that User is. We use this kind of data for research purposes and to help us develop and improve our services, and we take appropriate measures to ensure you cannot be re-identified from this data.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Shuchi does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website/App, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Access and Contact Information

You can ask for a copy of the data we have collected from you or send us data to correct your personal information. For this purpose, you can contact our grievance cell at support@shuchi.com.

Privacy Policy Updates

We may need to introduce periodic changes to our Privacy Policy statement. We may also need to introduce periodic changes to the manner in which we use your Data in connection with any changes we make in our privacy practices. In the event of such changes, you will be informed of the specific changes to our Privacy Policy through a prominent notice published on our App.

Contact Us

If you have any questions about this Privacy Policy or the manner in which we or our third party treat your Personal Information, the practices of the App, your dealings with the App, or if you have technical problems, you may contact us at support@shuchi.com. Shuchi's staff will respond to all mail or email from you with questions about privacy, including the types of Personal Information stored on the Shuchi database, and requests to delete or rectify such Personal Information.